Play safely, enjoy responsibly
At ze7 we believe entertainment should always stay within control. Our responsible gaming policy helps you enjoy gaming safely, happily, and with awareness.
What is responsible gaming and why it matters
Responsible gaming means enjoying betting or gaming while staying aware of your time, money, and mental well-being. Betting on the ze7 platform is a form of entertainment — not a source of income or a way to solve financial problems. We want every player to enjoy gaming with a balanced mindset.
Millions of gaming enthusiasts across Bangladesh enjoy cricket betting, slots, and live casino on ze7 every day. Our goal is to keep that experience enjoyable and controlled at all times. We provide a range of effective tools and policies for responsible gaming that will help you build healthy gaming habits.
Remember: ze7 is only for individuals aged 21 or older. Opening an account for minors is strictly prohibited.
Age Restriction
To create an account and participate in any game on ze7, you must be at least 21 years old. This is not just a rule — it is our commitment to protecting young people.
We verify age during account verification. If there is any doubt about the age associated with an account, we take immediate action. Keeping minors away from gambling is one of our highest priorities.
If a younger member of your household uses your device, please log out of your ze7 account and keep your password secure.
Safe Gaming Tools
ze7 provides these effective tools to keep your gaming experience safe.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour wait.
Time-Out Break
Temporarily close your account for 24 hours to 30 days. During this time login, deposits, and betting will be completely disabled.
Self-Exclusion
Use long-term self-exclusion to deactivate your account for 6 months to 5 years. Requests can be made through the support team.
Session Reminders
Set reminders based on a specific time. Pop-up notifications will be sent to remind you how long you have been gaming.
Gaming History
You can view a detailed record of your betting and gaming history, deposits, and withdrawals at any time. Review your own habits.
Support Assistance
If you have concerns about your gaming, contact our 24/7 Bengali live chat support. Assistance will be provided with full confidentiality.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself, use the responsible gaming tools or contact support.
- Repeatedly betting to try to recover lost money
- Being unable to control your betting
- Prioritising gaming over family or work
- Lying about or hiding your betting
- Spending money meant for essential expenses on betting
- Feeling restless or depressed when not gaming
- Taking on debt or borrowing money to bet
- Repeatedly failing in attempts to stop betting
If these signs apply to you
Please contact our live chat immediately or activate self-exclusion. Your mental well-being is more important than anything else.
How to Set Limits
Set your gaming limits in just a few steps.
Log in to your account
Log in to your ze7 account and click on the profile icon.
Go to the "Responsible Gaming" menu
Find the "Responsible Gaming" section in your account settings.
Choose the type of limit
Choose according to your needs — deposit limit, session time limit, or loss limit.
Set the amount and period
Enter the amount or time period. Limits can be set on a daily, weekly, or monthly basis.
Confirm
Press the save or confirm button. Reducing a limit takes effect immediately; a cooling-off period applies to increases.
If you have any trouble, our support team on live chat will help you step by step.
Self-Exclusion and Time-Out
Time-Out Break
Use a time-out to take a temporary break. Your account can be paused for 24 hours, 7 days, 14 days, or 30 days. Login and transactions are completely disabled during the break. Once the period ends the account reactivates automatically.
Self-Exclusion
For long-term issues, apply for self-exclusion. Your account will be completely inactive for 6 months, 1 year, 3 years, or 5 years. Creating a new account will also be blocked. Contact the support team via live chat to activate this.
ze7 will not send any promotional communications during a self-exclusion period. We respect your decision and no pressure will be applied to return.
Tips for Healthy Gaming Habits
Budget Planning
Decide in advance how much money you will spend on gaming each week or month. Use only your entertainment budget — not money set aside for household or emergency expenses.
Time Management
Set a limit on how long you will game each day. Take regular breaks and spend time with family, friends, and hobbies outside of gaming.
Mental State Awareness
Avoid gaming during times of stress, depression, or loneliness. Refrain from placing large bets on impulse.
Realistic Expectations
Gaming is a form of entertainment. Winning is not guaranteed — keep a mindset that accepts losses. Do not bet more in an attempt to recover lost money.
Protection for Parents
Parents need to play an active role in keeping minor members of the household away from online gaming. ze7 always prioritises the safety of families.
- Use a password lock on your device and always log out of your ze7 account.
- Avoid gaming in front of children — it can send them the wrong message.
- Never share your betting account login details with any other member of the household.
- Use parental controls software on your device.
- If you think a minor is trying to access ze7, let us know immediately.
Common Questions & Answers
Start Safe Betting with ze7
Enjoy responsibly — whether it's cricket, slots, or live casino.